In today’s fast-paced world, driven by technological developments, workers face increasing workloads, leading to fatigue, stress, and disruptions in their circadian cycles. These biological, physical, and behavioral effects negatively impact worker health, safety, and productivity. To address this challenge, this study proposes an optimization of workforce scheduling considering fatigue management and productivity balance through a Mixed Integer Programming (MIP) approach. Two objective functions are considered: The first objective focuses on fatigue control by implementing a rest-rotation system. To enforce compliance, two additional penalties are introduced: (1) a preference based penalty for workers assigned to preferred shifts outside their planned rotation, and (2) an out of rotation penalty for assignments that violate both rotation schedules and worker preferences. The second objective aims to maximize productivity by minimizing the workload imbalance among workers. The model was tested in 40 small and medium instances, demonstrating its ability to optimize the distribution of the workforce while balancing fatigue management and productivity. The results show that integrating wellness considerations into personnel scheduling improves productivity while reducing worker fatigue, as shifts align with natural rest and fatigue. Likewise, results provide valuable information for decision makers in workforce planning, allowing them to adjust scheduling strategies based on operational priorities as well as the health of workers is highly considered.
<- Back to list
A Bi-objective shift scheduling problem considering circadian cycle disruptions, fatigue and imbalance workers
Annals of Operations Research
operationsanalyticsanalytics/optimizationmethodmethod/empirical
摘要
本研究针对轮班调度中员工疲劳与生产率失衡问题,提出一个考虑昼夜节律紊乱、疲劳和工作量不平衡的双目标混合整数规划模型。模型通过引入休息轮转系统和惩罚机制来管理疲劳,并最小化工作量差异以提升生产率。在40个中小型实例上的测试表明,该模型能有效优化人员配置,在平衡员工健康与生产率的同时,为管理者提供了基于运营优先级和员工健康的调度决策依据。